Maria Shangina, Director of Legal Affairs and Risk Management at Sbermarket
Interview from the Legal Talks series about Maria’s career, legal support for the grocery delivery business, regional expansion, 2022 results, legal tech and automation, training for legal department employees, electronic document management, interaction with other departments and colleagues, team building, compliance function, logistics and IT function, retail business, personal hobbies
Timestamps:
00:00 - Trailer
01:00 - Company history
01:29 - Maria's career
02:25 - Impact of the pandemic
02:43 - Service structure
03:03 - Legal department
04:16 - Demand during the pandemic
04:48 - Challenges
05:17 - Logistics or IT company?
06:05 - Changing the paradigm of consumption?
07:13 - Delivery types
08:35 - Cooperation with retailers
09:19 - Service options when placing an order
11:21 - Functions of the head of the legal department
12:27 - About SLA
12:45 - Tasks of lawyers
13:32 - Legaltech
15:27 - Growth after quarantine
16:14 - Difference from other companies
17:27 - Remote work
17:43 - Document flow
19:10 - Actual areas of jurisprudence
20:27 - Checks
21:09 - Mission of the department
22:08 - ESG
22:33 - Branding
23:07 - Commercial orientation
24:57 - Chatbot, Contract Builder
25:03 - Information security
25:54 - External consultants
26:15 - Smart legal
26:53 - Team building
28:00 - Personnel rotation
28:48 - Risk management
31:31 - Changes since last year
32:59 - Foreign companies
33:14 - IT block, block of operations
33:50 - Briefing of delivery workers
34:45 - Location of lawyers
35:49 - Chatbot, Care Service
36:41 - Consumer extremism
38:00 - Combination of delivery and picker functions
39:20 – Need in delivery workers
39:56 - Competitors
41:43 - Personal hobbies
Text version of the interview https://nadmitov.live/shangina #nadmitov, #legaltalks, #Sbermarket